Terms & Conditions

PURE PEONIES TERMS & CONDITIONS

OVERVIEW

Peonies do depend on the weather, meaning the seasons do influence bloom time. Typically the season is early May to mid July. By purchasing with Pure Peonies you are acknowledging that you are aware of the time schedule that our flowers grow, are harvested, and are sent to you. 

PLANT ROOTS

Best practices for plant health is to harvest a tuber in the Fall. Pure Peonies harvests our plants starting in September. You will receive a shipping confirmation when your order is on its way. If you have questions about how to plant your root, please take a look at our Plant Care page. 

CUT FLOWERS 

An advanced purchase of cut flowers and bouquets can be made at any time, but the buds do not appear until early May through early July.  Therefore, cut flowers are only available during this time. We request that you order flowers at least a day in advance and schedule the delivery date on the scheduler between the dates listed. If you are sending flowers as a gift to someone there is a special note in the Cart where you can indicate the individual and their address. 

SHIPPING 

For tubers: We harvest and ship in the fall - typically end of November. You'll receive free shipping for orders over $75. If you are in Alaska, Hawaii or Canada we can arrange a calculated shipping if you contact us at info@purepeonies.com. 

We offer free shipping on Tuesday-Friday deliveries of cut flowers and $50 for Saturday deliveries. Wholesalers pay a shipping fee calculated at checkout. 

• Fall Peony Plants: Pre-order anytime of year. After harvest in the fall (September-November) we will send you your tubers for planting. 
• Flowers: Pre-order anytime of year. We will ship during our bloom season which begins at the Beginning of May and goes through end of June or early July. You can select the date you would like to receive your flowers or bouquets in the cart section of the page. 

 

CANCELLATIONS

All canceled orders will be charged a processing fee of up to $25.

 

EXCHANGE OR REFUND

Pure Peonies can exchange or refund your order under the following conditions: 

• You will need to contact us within 48 hours of the delivery with
• Include A photograph of the product so we can evaluate it 

Plants that have already been planted are not available for an exchange or refund. 

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Thanks and happy planting!